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Police operator’s quick thinking saves domestic abuse victim who ordered ‘pizza’ | UK News

Police operator’s quick thinking saves domestic abuse victim who ordered ‘pizza’ | UK News

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A police call operator’s quick thinking led to officers being sent to a woman’s home, even though she was too terrified to call out for help.

In a clip of the call, 999 operator Pippa Harvey can be heard calmly guiding the woman through several yes or no questions to assess what kind of danger she was in.

After being asked what the emergency was, the woman said “pizza delivery,” prompting Ms. Harvey to quickly give her a safe way to clarify by dialing, “Do you need pizza delivery or do you need the police?” If it’s the police, say yes.

He then kept up the charade to see if the woman or her children, at least one of whom can be heard crying in the background, sent agents to his address.

‘If he threatened to hurt you, tell me pepperoni. “If he threatened to hurt the children, tell me cheese,” Mrs. Harvey said.

Speaking barely above a whisper, the woman responded, “Pepperoni.”

Ms Harvey then assured her help was on the way before ending the call in case he looked “suspicious if he’s ordering a pizza”.

Rear view of an unrecognizable battered woman sitting on her bed looking out the window. Concept of gender violence, domestic violence and depression.
999-55 is a domestic abuse lifeline that can save lives for victims who are too afraid to speak out loud (Image: Getty Images)

The rookie officer has since been praised for her quick thinking.

By sharing the clip, the Metropolitan Police advised people in danger how to make a silent emergency call.

The Met said: “If you are in danger, call 999 and try to speak to the operator if you can, even whispering.”

“You may also be asked to cough or tap keys on your phone to answer questions.”

Someone If you cannot speak out loud, you should press 55.which allows the operator to trace the call and send help even when you cannot summon it audibly.

A survey carried out by Women’s Aid late last year revealed that 53% of women and 49% of all Britons are unaware of the 999-55 emergency line.

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